NEROSHINY MADHAVAN
Hair Stylist Manager
Forest City, MY.About
Education
Skills
Customer Relationship Management
Staff Scheduling
Inventory Management
Performance Evaluation
Financial Record Keeping
Hair Styling Techniques
Appointment Scheduling
Service Excellence
Time Management
Work
CURLY HAIR SDN BHD
|Hair Salon Manager
Forest City, Johor, Malaysia
Summary
Led comprehensive salon operations, staff scheduling, and client service delivery to ensure high-quality hairdressing and beauty services.
Highlights
Optimized daily salon operations and staff scheduling, improving service delivery efficiency and client satisfaction by an estimated 15% through meticulous booking management.
Resolved all customer complaints professionally and promptly, maintaining high service standards and contributing to a strong client retention rate.
Managed salon appearance, quality standards, and equipment maintenance, ensuring a pristine and compliant environment for clients and staff.
Implemented inventory control systems for shelf stock and supply orders, reducing waste and ensuring consistent product availability.
Conducted regular staff performance reviews, setting clear objectives and providing constructive feedback to foster team development and enhance productivity.
JRJ HAIR SALON AND BEAUTY
|Senior Hair Stylist
Forest City, Johor, Malaysia
Summary
Provided advanced hair and beauty services, ensuring client satisfaction and maintaining a clean, safe, and pristine salon environment.
Highlights
Maintained an impeccably clean and hygienic salon environment, strictly adhering to health and safety regulations for client and staff well-being.
Performed comprehensive patch testing and in-depth client consultations, providing tailored hair care advice that resulted in high client satisfaction and minimized service risks.
Cultivated strong, loyal client relationships through personalized service, contributing to an estimated 20% increase in repeat business and referrals.
Executed advanced hair washing techniques and meticulously sterilized equipment, upholding the highest standards of service quality and safety.
APT HAIR SALON SDN BHD
|Hair Stylish
Forest City, Johor, Malaysia
Summary
Supported senior hairdressers and managed client preparation, contributing to efficient salon operations and client satisfaction.
Highlights
Managed client preparation, including seating, gowning, and hair washing/conditioning, ensuring a seamless and comfortable start to their salon experience.
Maintained exceptional cleanliness and hygiene across workstations and salon equipment, contributing to a professional and welcoming atmosphere.
Provided essential support to senior hairdressers in coloring, cutting, and styling, efficiently meeting diverse client demands and enhancing service flow.
Recommended personalized hairstyles and coloring options based on facial features, significantly improving client satisfaction with their final look.